What separates great leaders from everyone else? In this episode of Everything Is Personal, Len May sits down with Terry Mendez, CEO of Safe Harbor Financial, to discuss leadership, entrepreneurship, business transformation, financial innovation, team building, AI, technology, and the future of business. Terry shares lessons from his career at Deloitte, Arthur Andersen, Fortune 500 companies, and high-growth businesses. The conversation explores leadership, communication, innovation, customer experience, financial services, entrepreneurship, business strategy, and how successful leaders build organisations that continue to grow. Whether you're an entrepreneur, executive, business owner, or someone interested in leadership and innovation, this episode offers practical insights that can help you think differently about business and success.